Cheap VoIP, Voice Over IP Phone Service, and PBX VoIP, VoDSL, Voice over DSL

What is the Virtual PBX service?

A virtual PBX is a hosted service whereby a company's phone operations reside in an external center, yet the phone is answered in a manner that clients and callers are unaware of the remote nature of this service.

Examples include the automatic answering of a company's 800 number with an IVR that prompts the caller for the department or extension of an individual. When this information is obtained, the virtual PBX transfers the caller to this individual via a remote connection or dial out."

Two main types of virtual PBX service is the vPBX VoIP and the PBXi VoIP.

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What is the "vPBX VoIP" service?

vPBX VoIP service delivers integrated, local, long distance, Internet communications and advanced features over one managed network connection. An alternative to an on premiss business telephone system that eliminates the need for expensive and bulky PBX equipment. Employees and callers won't notice a difference, but you will on your monthly communications bill.

Reduce your overall communication costs by up to 40% by:

Combining phone and high-speed Internet services
Significantly reducing capital investment in on-premises hardware with vPBX VoIP service
Reducing ongoing expenses in hardware maintenance & programming with vPBX VoIP service
Incurring no additional costs for moves, adds or changes with vPBX VoIP service
Implementing affordable local and long distance rates with free calls between networked locations (4 digit dialing) as well as an unlimited usage plan

Streamline implementation & management of your total communications solution by:

Keeping your existing toll-free and business phone numbers
Leveraging the standards - network routers and equipment
Taking advantage of the latest features without the hassle of on-site equipment upgrades because with vPBX VoIP service, Covad manages all technology upgrades in our service office
Requiring no specialized resources for moves, adds or changes with Covad's online management tool available with vPBX VoIP service.

Improve productivity and efficiency of your employees and your business by:

Having a single bill for local, long distance, high-speed Internet access, email and web hosting services
Allowing each employee to manage all their call features and communications needs with an easy to use web-based call manager that comes with vPBX VoIP service
Eliminating phone tag with a single phone number. With vPBX VoIP service, your contacts can reach you wherever you are. And you can check all of your voice mail in one location.
Automating tracking of employee call records for billing or call center management purposes with vPBX VoIP service

Enjoy high quality of service with:

A Customer Satisfaction Guarantee
- Covad guarantees that you will be satisfied with your service or Covad will assist you with a transition to another service provider.
- Complete customer care is available 24 hours a day, 7 days a week.
Covad's voice-optimized end-to-end managed high speed network is a best in class - it is designed to offer you the best quality of voice service while maintaining the service levels of your high speed connection.
The Cisco Powered Network

Cisco Powered Network

PBXi VoIP service delivers integrated, advanced local, long distance and Internet communications - over one managed network connection that complements your existing business telephone PBX system. Employees and callers won't notice a difference, but you will on your monthly communications bill.